Save 50–75% in staff time by modernising, automating, and centralising document flow.

How to reach us

You can reach Tracument by any of the following methods:


For all enquiries, please call 1.888.900.4701.

If you require support, please select Option 3 only. Other departments are not able to provide system support.


If you are a client or are using our system and require support, please email

If you are interested in our services, please email


Box 35, Unit 220 – 1 First Street
Collingwood, ON  L9Y 1A1

Unit 311 – 276 Carlaw Avenue
Toronto, ON  M4M 3L1

170 – 422 Richards Street
Vancouver, BC  V6B 2Z4

When mailing cheques or accounting-related material, please use our Collingwood address. Other correspondence can be sent to the location closest to you.

A note on support:  Please contact our support team through support channels only — 1.888.900.4701 x3 or This ensures that your issue is properly ticketed in our system and that the staff member you are dealing with is the best person to assist you.

Our support team will respond as quickly as possible, usually the same day. Contacting other departments will not result in faster response times, and will likely delay resolution of your support issue.

See it in action. Book a call today!

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